When using taxis or private hire vehicles in the U.K you are entitled to certain privileges as a disabled passenger that you may not be aware of, the following will give inside knowledge about the trade and what level of service you can expect and how companies are using technology to improve their service for the disabled community.
Here is a list of essentials a Walsall based taxi company makes it drivers have (cab be found on their disability awareness programme) when completing any assisted jobs (i.e passengers with disabilities):
A-Z -road maps, these are important when picking up passengers who might be hard of hearing, deafened or have got speech problems. As this allows passengers to show to the driver where they are going.
Pens and a notepad, this is essential when picking up passengers who might be deaf, deafened or have speech impairment. This simple piece of technology allows all the necessary transfer of information between you and the passenger.
Briteboard – this is a wipe-clean, acrylic panel, slightly larger than an A4 sheet of paper, it is hand-held with a fluorescent marker pen. The pen can be used to write the name of the company, the client name and destination i.e. Yellow Cars, Joe doe, Lichfield. This equipment is essential when picking up passengers who might be partially sighted, deaf, deafened or have speech impairment. This technology should be used as much as possible when doing assisted jobs. The use projects an image of professionalism and attention to detail that can help to engender confidence in the travelling public.
Smart Cards are (handheld cards with pre created written text). All these tend to be important when picking up customers who might be hard of hearing, deafened or have speech problems. This enables easier communication among taxi drivers and person. The pre made smart cards will certainly include. One. Hi, how’s it going? 2. Hope your having a great day three. We are taking a a little different route as there is an issue ahead. 4. Are you all right? Five. Do you need any kind of help? Six. The fair of your journey is
Learn more about taxis in walsall.
All the information you need about taxi prices from Willenhall to Birmingham airport, then visit Charanjit Singh’s site on how to choose the best taxi service in Wolverhampton.
